Retail
Retail generates more transactions than any other small business, much of it in cash and across counters or branches. The control question is not whether the books balance but whether every sale reached them.
What goes wrong in this sector
- Cash sales and counter collections reaching the books late or partially
- Branch-wise profitability that nobody can state
- Billing software and accounts holding different numbers
- Discount and scheme leakage at the counter
What we do about it
- Surprise cash counts and daily collection reconciliation
- Branch-wise P&L and margin reporting
- Billing-to-accounts integration so the two agree
- Internal control review across counter and cash handling