Hotels & Hospitality
Hospitality runs on volume and small margins across several revenue heads at once — rooms, food and beverage, banquets, bar. Each carries its own tax treatment, and the cash side needs watching daily rather than monthly.
What goes wrong in this sector
- Room, F&B, banquet and bar revenue not separated, so no head is measurable
- Different GST rates across revenue heads applied inconsistently
- High daily cash collection reaching the books late or partially
- Stock and consumption at the kitchen and bar unreconciled
- Advance bookings and cancellations recorded as revenue too early
What we do about it
- Revenue split by head with margin reported for each
- GST treatment set per revenue head and applied at billing
- Daily cash reconciliation and surprise counts
- Kitchen and bar stock reconciliation against consumption
- Advances held until the stay or event is delivered